Money muling is one of the top pandemic-fuelled crimes, but there are ways to stop the mules

UK regulator calls on banks to extend help for homeowners - what should debt collectors do?

Protecting Customers from Fraud

With the COVID-19 crisis and the increase of social distancing, the use of contactless payments is rising. What does this mean? Is it a safe method? Check it out!

Here are three practical tips for institutions looking to improve fraud and financial crime management

Omnichannel communications is critically important to debt collection in the era of COVID-19

Helping customers get through the current crisis demands a new approach to assessing income, expenditure and affordability

Four key challenges are driving financial institutions to bring fraud and financial crime management together

Practical steps and a look at the impact COVID-19 is having on IFRS 9 for collections and recoveries

In a world where even "old" Boomers are making P2P payments, how can consumers protect themselves from fraud, and what are banks doing to protect their customers?

Lessons learned from the last recession can help debt collectors now - but there are also important differences to understand

Fraud and compliance need to move beyond their silos to effectively win the war against financial crime

Our need for speed combined with criminals' craftiness makes it easier to trick us into fraudulent payments

As both creditors and third-party debt servicers change their operating models, economic challenges and regulations will prove harder to manage

However efficient and advanced a debt collection operation is, it’s being stress-tested by a multitude of factors in ways not seen since the last global recession.