As we enter the third year of the global pandemic, what are the challenges facing debt collection and debt resolution professionals?

Sidhartha Dash of Chartis Research joins me for a video conversation on enterprise fraud management challenges, from technology convergence to explainability

If done properly, using AI and machine learning in fraud detection can clearly distinguish legitimate and fraudulent behaviors while adapting over time to new tactics

I predict that fraudsters will be so dialed in to our mobile lifestyles they will ply their trade in more ways and places than ever — including space

In this presentation from the Collections and Vulnerability conference, Bruce Curry lays out the case for customer-centric debt collection and its impact on a firm's performance

​​​​​​​The numbers speak for themselves because digital-first collections counts when it comes to tackling late-paying accounts

Supply chain issues aren’t the only things that can ruin your holidays this year

Cobots are collaborative robots, and they're part of the way financial services fight fraud and financial crime

Automated dial-direct calls to late-paying customers continue to help recover around 5% of delinquent accounts

Data accessibility and collaboration are critical as banks seek technology convergence to fight fraud and financial crime

Venmo and PayPal’s in-store arrivals underscore the need for a holistic approach for fraud protection for P2P payments and more

The NACHA WEB Debit rule increases fraud detection but more is needed to protect consumers

The time to invest in collections technology and improve your processes is now, not when the pandemic-driven debt tsunami hits

The new FICO community will give you more detailed practical information to help your organization fight fraud & financial crime, and hear from fraud experts

Signs to watch for, technologies that might help and recommendations on how to work with borrowers