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The Hidden Costs of Friction: What 18,000 Consumers Revealed About Identity Verification and Account Origination

Our comprehensive survey uncovered striking regional differences in consumer priorities and behaviors, challenging conventional wisdom about what drives account selection

What Is First-Party Fraud? How It Occurs and How to Stop It

From banks to telcos to debt collection agencies, what looks like unrecoverable bad debt may in fact be first-party fraud - here's how to reduce its impact

The 6 "E"s of Enterprise Fraud Management

Navigate the complexities of enterprise fraud management with seamless orchestration, real-time detection, and scalable prevention and intervention strategies.

How to Communicate with Customers about Possible Fraud

Real-time communications play a key role for banks to balance sensible friction in fraud management with customer preferences for ease and convenience

FICO Platform Launches in Indonesia

Applied Intelligence innovation brought to dynamic market with nearly 300M consumers

Hyper-Personalization: How to Blend Fraud Management and CX

Hyper-personalized fraud management is becoming integral to banks’ abilities to extend fraud-protected but friction-free customer experiences

Why Banks Need Context and Orchestration to Fight Against Fraud

A lack of context and orchestration can limit a bank’s ability to stop fraud, while increasing the potential for false positives

Orchestration for Improved CX and Fraud Management

Orchestration enables enterprises to align controls, grab the best data, derive valuable insights and take the best actions to achieve specific outcomes

Assessing Digital Identity — You Need to Ask “Who?” AND “Why?”

As customer interactions go completely online, digital identity verification and authentication help — but sophisticated authentication can’t stop all types of fraud

Fraud Trends for 2022: Top 5 Includes "Scamdemic" and Bad Bots

FICO's annual conference exposed some of the biggest fraud trends today, from the "scamdemic" to bot attacks

The Role of Decision Orchestration in Financial Platforms

Just as every orchestra needs a conductor, decision orchestration keeps all the rules and processes firing at the right times in your system

What Are Microservices? How Do They Increase Efficiency?

Microservices are small building blocks created to accomplish a business action or decision, and can be used throughout the business to increase efficiency and improve results

Defining Big Data Characteristics – A Data Scientist’s Life Hack

Unless you are good at generating the right data characteristics, or features, which are relevant to your business decisions, you cannot increase the value of big data

Bank Ecosystems: The Role of Data Ingestion

Multiple types of data can be fed into banking systems to make better decisions - but can your system handle it?

Open Banking: Are You Ready to Become a Banking Ecosystem?

Now is the time to move from a traditional financial company to a modern Open Banking ecosystem

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