New ways of managing auto finance decisions lead to faster loan approvals, better customer matching, fraud prevention, and cost reduction

The advent of Generative AI opens the door for more targeted and effective messaging when payments are late – learn about the benefits

Here are 5 key steps that CSPs can take to predict rising churn and delinquency rates and improve telco customer retention

Comprehensive, real-time risk evaluation has never been more critical in the automotive finance industry

Lenders meeting at FICO’s Auto MasterMind event discussed the technologies that can make auto loan finance smarter

The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.

Hyper-personalizing customer treatments, understanding borrowers' financial resilience and scenario simulation and testing will all be priorities for financial services

As more people enter the collections queue due to rising costs and economic wobbles, our collections experts share their tips for early collections, digital approaches and more

From diversity in AI to the film Highlander to transformative banking experiences, these decision management topics pointed the way to the future

FICO collections experts explored how to deal with the debt tsunami in a series of posts

Largest bank in the Dominican Republic wins FICO® Decisions Award for Customer Onboarding & Management

Shanghai Pudong Development Bank (SPDB) Credit Card Centre (CCC), has used FICO® Customer Communication Services (CCS) to boost collections performance while driving down costs.

Santander Bank Polska has achieved a 160 percent uplift in automated collections since using FICO® Customer Communication Services to execute multi-channel customer communications.

Origination Manager used as underwriting engine and workflow manager

FICO® Customer Communication Services (CCS) used to automate collections and achieve scale