Statement on FHFA’s Interim Lender Choice Policy, announced Tuesday July 15th:

The Federal Housing Finance Agency’s interim “lender choice” policy introduces a dangerous precedent that increases adverse selection risk that will raise prices for consumers. 

FICO® Score 10T Decisively Beats VantageScore 4.0 on Predictability

An analysis by FICO data scientists has found that FICO Score 10T significantly outperforms VantageScore 4.0 in mortgage origination predictive power. 

3 Ways Conversational AI Aids Collections & Customer Support

The advent of Generative AI opens the door for more targeted and effective messaging when payments are late – learn about the benefits

The Role of the FICO® Score in the Mortgage Consumer Credit Risk Ecosystem

The FICO Score is a primary factor in determining consumer credit risk for mortgage originations, secondary market, and portfolio management with consumer and regulatory benefits

Predict Churn and Delinquency to Improve Telco Customer Retention

Here are 5 key steps that CSPs can take to predict rising churn and delinquency rates and improve telco customer retention

How the Resumption of Student Loan Delinquency Reporting May Impact FICO Scores

What student loan borrowers can do to help avoid negative impacts to their credit scores as the federal loan “on-ramp” period ends

Top 5 Debt Collection Posts of 2022: Crisis and Opportunity

As more people enter the collections queue due to rising costs and economic wobbles, our collections experts share their tips for early collections, digital approaches and more

Financial Wellness: How Banks Can Help Their Customers

What can banks do to assist consumers with their financial health – and can this be profitable?

Top 5 Scores Posts of 2020: Keeping Credit Flowing During Uncertain Times

Pandemic impact on FICO Scores and the introduction of the FICO Resilience Index

Top 5 Debt Collection Posts for 2020: Pandemic Perspectives

FICO collections experts explored how to deal with the debt tsunami in a series of posts

FICO Score 10 Suite Available from All Three Credit Bureaus

Lenders gain up to a ten percent predictive lift with FICO Score 10 Suite over previous FICO Score models.

SPDB Credit Card Centre Automates Early Collections

Shanghai Pudong Development Bank (SPDB) Credit Card Centre (CCC), has used FICO® Customer Communication Services (CCS) to boost collections performance while driving down costs.

How Santander Polska Automated Collections - and Won

Santander Bank Polska has achieved a 160 percent uplift in automated collections since using FICO® Customer Communication Services to execute multi-channel customer communications.

Video: Metrobank Card Deploys Intelligent Collections

FICO® Customer Communication Services (CCS) used to automate collections and achieve scale

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