How to Win Banking Primacy with Composability + Hyper-Personalization
Becoming the principal bank for your customers demands hyper-personalized decisions and a customer-centric approach, powered by composability
What Is Customer Acquisition? How to Create a Great Customer Acquisition Strategy
Customer acquisition is a strategic process to attract and convert the right buyers into paying customers, and has specific requirements in financial services
Six Trends Transforming the Auto Finance Landscape
Comprehensive, real-time risk evaluation has never been more critical in the automotive finance industry
Executive Summary: Milliman FICO® Score 10 and FICO® Score 10T Model Assessment June 2023
Milliman assessment evaluates updated FICO models coming to mortgage industry
FICO Fraud Report 2023: From Application Fraud to the Scamdemic
FICO experts provide insight into market trends and unique research that shows fraud growth and best practices to stop it
See Customers Clearer with Hyper-Personalization at Scale
Are you seeing the people behind the data? Providing superb customer experience means achieving hyper-personalization at hyperscale
Hyper-Personalization Survey Highlights Boardrooms' Blind Spots
New study from Forrester shows the value of hyper-personalization and the gaps businesses face today
Top 5 Fraud Posts for 2022: Scams, Contactless and Money Mules
In a year that saw the word "scamdemic" coined, scams such as authorised push payment fraud were top of mind, along with various other fraud schemes
Meet Digital Jane, She’s Your Customer and She Has High Expectations
Videos showcase how FICO Platform helps financial institutions improve customer satisfaction and build customer loyalty.
Hyper-Personalization + Prescriptive Analytics for Customer Offers
Increase conversion rates by 20%–100% while improving sales margins and customer retention with hyper-personalization, optimization and omnichannel campaigns
Top 5 Fraud and Financial Crime Topics of 2021
Our most popular fraud and financial crime posts explored trade-based money laundering, non-fungible tokens, buy now pay later scams, courier scams and good old credit card fraud
BNPL Fraud — When "Buy Now, Pay Later" Backfires
Today's hottest finance trend is also banks’ next fraud frontier, as BNPL fraud may avoid detection and banks will shoulder the losses
What do Customers Really Want from their Banks?
New FICO research uncovers new opportunities and competitive threats.
What is Shadow Banking? And Why Should You Know About It?
You don’t understand your customers as well as you used to.
Top 5 Fraud and Financial Crime Posts of 2020: Biometrics & More
From biometrics to COVID and digital disruption, here were the fraud and financial crime topics that captured readers' attention
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