Four Ways Intelligent Decisioning Speeds Auto Financing Approvals
New ways of managing auto finance decisions lead to faster loan approvals, better customer matching, fraud prevention, and cost reduction
Drowning in Data, But Thirsting for Actionable Customer Insights
The long-term value of a good customer decision far surpasses the short-term ROI
Will the Retirement Surge Cripple Your Claims Process Effectiveness?
How can insurers build optimal claims administration strategies when their best claims experts are hitting the exits?
See Customers Clearer with Hyper-Personalization at Scale
Are you seeing the people behind the data? Providing superb customer experience means achieving hyper-personalization at hyperscale
Hyper-Personalization Survey Highlights Boardrooms' Blind Spots
New study from Forrester shows the value of hyper-personalization and the gaps businesses face today
Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti
The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.
Four Key Components of Real-Time Insurance Success
Insurers need to make real-time decisions using advanced analytics, with interactive communications, based on a complete view of the customer
Open Banking in the Philippines and the Opportunities in the Data
How data sharing can improve credit risk decisioning
6 Digital Transformation Trends Highlighted at FICO World 2022
From BNPL to automated decisions with a human face, digital transformation trends are changing the way businesses work
Meet Digital Jane, She’s Your Customer and She Has High Expectations
Videos showcase how FICO Platform helps financial institutions improve customer satisfaction and build customer loyalty.
Top 5 Customer Development Posts of 2021
The most popular posts in our Customer Development category dealt with credit card payments, open banking, trends for financial services and small business lending
Digital Account Opening in Finance: What Consumers Want
Consumer expectations for digital account opening are rising - but our survey shows the demands vary across age groups and countries
Digital-First Originations: Why Friction Counts in Small Amounts
In a world of digital-first originations, consumers will tolerate increased friction when opening accounts for specific high-value financial products, such as mortgages
10 Questions or Less – Why Consumers Abandon Account Opening
New research shows that most consumers will answer up to 10 questions during the account opening process - any more and half will give up
Digital-First Lending: The Pandemic Raised the Stakes
More than 85% of consumers polled said they were willing to consider opening a financial account digitally - but they have high expectations
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