The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.

Videos showcase how FICO Platform helps financial institutions improve customer satisfaction and build customer loyalty.

Consumer expectations for digital account opening are rising - but our survey shows the demands vary across age groups and countries

In a world of digital-first originations, consumers will tolerate increased friction when opening accounts for specific high-value financial products, such as mortgages

New research shows that most consumers will answer up to 10 questions during the account opening process - any more and half will give up

More than 85% of consumers polled said they were willing to consider opening a financial account digitally - but they have high expectations

Interactions with vulnerable customers offer critical insights that can transform business outcomes, performance and drive long-term loyalty and retention

The Turkish banking leader is using advanced analytics and FICO guidance to build an optimization center of excellence

Vere Millican discusses the role of decision management technology in the success of African Bank.

Origination Manager used as underwriting engine and workflow manager