Risk & Lending Predictions 2024: UK Stresses and Open Banking
UK consumers face another challenging year — financial institutions should make use of Open Banking data and new technology
The Future of AI and Hyper-Personalization in Auto Loan Finance
Lenders meeting at FICO’s Auto MasterMind event discussed the technologies that can make auto loan finance smarter
See Customers Clearer with Hyper-Personalization at Scale
Are you seeing the people behind the data? Providing superb customer experience means achieving hyper-personalization at hyperscale
Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti
The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.
Top 5 Decision Management Posts of 2022: AI and Digital Jane
From diversity in AI to the film Highlander to transformative banking experiences, these decision management topics pointed the way to the future
Big Brain on Campus: Dr. Scott Zoldi Talks Responsible AI at MIT, UCSD and Duke
Dr. Zoldi recently spoke on Responsible AI to the next generation of data science and business leaders on a college tour
Meet Digital Jane, She’s Your Customer and She Has High Expectations
Videos showcase how FICO Platform helps financial institutions improve customer satisfaction and build customer loyalty.
“Under the Hot Rod Hood”: Dr. Scott Zoldi’s AI Series on LinkedIn Live
Season 2 just started! In case you missed Season 1, here’s a recap of Scott’s conversations with Jordan Levine and Cortnie Abercrombie on Artificial Intelligence (AI).
Top 5 Decision Management Posts of 2021
The 5 top posts last year dealt with digital transformation in insurance, automated originations, responsible AI, model governance and, strangely enough, movies!
Digital Account Opening in Finance: What Consumers Want
Consumer expectations for digital account opening are rising - but our survey shows the demands vary across age groups and countries
Digital-First Originations: Why Friction Counts in Small Amounts
In a world of digital-first originations, consumers will tolerate increased friction when opening accounts for specific high-value financial products, such as mortgages
10 Questions or Less – Why Consumers Abandon Account Opening
New research shows that most consumers will answer up to 10 questions during the account opening process - any more and half will give up
Digital-First Lending: The Pandemic Raised the Stakes
More than 85% of consumers polled said they were willing to consider opening a financial account digitally - but they have high expectations
Managing Vulnerable Customers: How New Analytics Can Help
Interactions with vulnerable customers offer critical insights that can transform business outcomes, performance and drive long-term loyalty and retention
Ethical AI: A Breakdown with Dr. Scott Zoldi
Zoldi in conversation with Dr. Ganna Pogrebna, Professor of Business Analytics and Data Science at Columbia University
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