Incorporating Optimization in Personalization Systems for Telecom
Telecoms can realize significant gains through the application of “Best Next Action” optimization
Auto Collections: Do More with Less
Three ways to build a winning digital collections strategy in auto
Fraud and Financial Crime Management Are Converging – But How Fast?
Within three years, most banks surveyed by Ovum intend to further integrate their fraud and financial crime functions and systems
CCB Taps Youth Market by Leveraging Big Data
China’s top bank wins FICO® Decisions Award for business results achieved with the FICO® Score X Data
Using Machine Learning to Improve Telecom Business Assurance
A groundbreaking collaboration for TM Forum shows how advanced analytics and open APIs can improve telecom business assurance
Updated Infographic: What Does A High Credit Scorer Look Like?
This infographic looks at the credit behaviors of those that “climbed” the most effective path to a high FICO® Score.
Account Takeover Fraud in Telecom – 4 Things to Watch
As CSPs have looked to introduce additional controls and checks at the front-end onboarding process, fraudsters have moved to account takeover fraud.
SPDB Credit Card Centre Automates Early Collections
Shanghai Pudong Development Bank (SPDB) Credit Card Centre (CCC), has used FICO® Customer Communication Services (CCS) to boost collections performance while driving down costs.
What Is Telecom Subscription Fraud?
Subscription fraud occurs when a fraudster uses their own, a stolen or a synthetic identity to obtain mobile devices and services with no intention to pay.
3 in 5 APAC Banks Do Not Have Full Digital Account Opening
A recent FICO survey revealed that three in five (60%) banks in Asia Pacific have yet to offer a full digital account opening process for new customers.
Telecoms Leverage Omni-channel Collections to Reduce Churn and Improve the Customer Experience
FICO and Cox Communications recently presented a webinar on “Telecom Trends and Best Practices in Omni-Channel Collections.”
Video: Explore Better Decisions with AI at FICO World 2019
What innovations in AI and advanced analytics can propel your digital transformation?
Take the next step
Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.