Companies are being held accountable for the outcomes of their AI-based decisions, creating a need for explainable AI.

Analytics - including machine learning and optimization - is taking off in the auto manufacturing industry, and has the potential to go much further.

Statnett, the Norwegian transmission systems operator (TSO) for energy, is going to use FICO energy optimization technology to power their models of the future of electricity needs in Norway and optimize the current infrastructure.

Watch Kasparov discuss the evolution of AI, explainable AI and other topics in this funny and fascinating video.

Sebastian Thrun, the lauded computer scientist, outlined his vision of the AI revolution and gave us four examples to illustrate the immense changes that are coming.

One of the biggest trends in the financial crime industry is the convergence of fraud and regulatory compliance operations, which includes AML and know-your-customer, or KYC, regulations.

If you think of Garry Kasparov as the first chess Grandmaster to be beaten by AI - IBM's Big Blue - you only know half the story.

With CSPs having access to incredibly rich data which can be streamed in real time, there is huge scope to utilise this in order to enrich the overall customer experience.

These three insights have helped some of our customers to develop an enterprise-wide, holistic approach to 21st century fraud management.

Let's look at customer experience scenarios that can be improved by advanced analytics and how CSPs could and should take a more customer-led approach.

In this short series I’ll explore how this trend toward customer experience is underpinned by data, advanced analytics and connecting customer decisions across the lifecycle to optimise revenues.