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Application Fraud – An Open Door for Fraudsters

Digital transformation, accelerated by the pandemic, has increased the threat of application fraud

Big Brain on Campus: Dr. Scott Zoldi Talks Responsible AI at MIT, UCSD and Duke

Dr. Zoldi recently spoke on Responsible AI to the next generation of data science and business leaders on a college tour

UK Consumers Won't Tolerate Financial Crime At Their Bank

More Than Half of UK Consumers Would Switch Banks if Theirs Was Involved in a Money Laundering Scandal

Meet Digital Jane, She’s Your Customer and She Has High Expectations

Videos showcase how FICO Platform helps financial institutions improve customer satisfaction and build customer loyalty.

“Under the Hot Rod Hood”: Dr. Scott Zoldi’s AI Series on LinkedIn Live

Season 2 just started! In case you missed Season 1, here’s a recap of Scott’s conversations with Jordan Levine and Cortnie Abercrombie on Artificial Intelligence (AI).

Hyper-Personalization + Prescriptive Analytics for Customer Offers

Increase conversion rates by 20%–100% while improving sales margins and customer retention with hyper-personalization, optimization and omnichannel campaigns

FICO Response to the War in Ukraine

As a result of the attack on Ukraine, FICO is exiting all work in Russia

Survey: When Do Fraud Controls Ruin the Customer Experience?

Poor awareness of authorised push payment fraud scams coupled with high customer expectations of banks’ abilities to deal effectively with fraud cases present a challenge

Top 5 Scores Topics of 2021

Our top FICO Scores posts explored the expansive reach of the FICO® Score suite, as well as dispelling common misconceptions surrounding FICO® Scores.

Top 5 Customer Development Posts of 2021

The most popular posts in our Customer Development category dealt with credit card payments, open banking, trends for financial services and small business lending

Top 5 Decision Management Posts of 2021

The 5 top posts last year dealt with digital transformation in insurance, automated originations, responsible AI, model governance and, strangely enough, movies!

Top 5 Fraud and Financial Crime Topics of 2021

Our most popular fraud and financial crime posts explored trade-based money laundering, non-fungible tokens, buy now pay later scams, courier scams and good old credit card fraud

Lending Predictions 2022: From BNPL to ESG (and More)

In an environment where the way we work, travel, meet and shop is changing, the world of credit is adapting quickly, driven by competitive, regulatory and customer pressures

European Fraud Predictions 2022: Vaccine Scams to Deep Fakes

Another year of pandemic-related upheaval will bring new European fraud scams and financial crime challenges

Ethical AI: A Breakdown with Dr. Scott Zoldi

Zoldi in conversation with Dr. Ganna Pogrebna, Professor of Business Analytics and Data Science at Columbia University

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