As the PSR’s response to authorized push payment fraud moves towards becoming law, what will the results be? Will there be unintended consequences? And what can banks do?

2022 marked the first year in over a decade the average FICO Score did not increase, while the industry’s attention remained on topics such as alternative data and BNPL.

How well individuals respond to pre-delinquency measures often hinges on the strategies lenders use to engage with them

Hyper-personalizing customer treatments, understanding borrowers' financial resilience and scenario simulation and testing will all be priorities for financial services

As more people enter the collections queue due to rising costs and economic wobbles, our collections experts share their tips for early collections, digital approaches and more

From diversity in AI to the film Highlander to transformative banking experiences, these decision management topics pointed the way to the future

In a year that saw the word "scamdemic" coined, scams such as authorised push payment fraud were top of mind, along with various other fraud schemes

Insurers need to make real-time decisions using advanced analytics, with interactive communications, based on a complete view of the customer

Fraud protection is now firmly on the radar for consumers and has risen substantially as a deciding factor - it could even be a competitive advantage for banks

FICO® Resilience Index tools that measure consumer resiliency, benefit lenders in a recessionary environment

How data sharing can improve credit risk decisioning

What can banks do to assist consumers with their financial health – and can this be profitable?

The removal of the mortgage market affordability test in the UK could pose challenges at a time when affordability is an important lending issue

FICO® Resilience Index (FRI) augments the FICO Score with an additional dimension of credit risk insight

From BNPL to automated decisions with a human face, digital transformation trends are changing the way businesses work