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Even in a Crisis, the Best Collections Strategy Is to Avoid Collections

With as much as 50% of consumers experiencing financial difficulty soon, it's time to review your early and pre-collections strategy and processes

Financial Wellness: How Banks Can Help Their Customers

What can banks do to assist consumers with their financial health – and can this be profitable?

FICO Resilience Index Enables Proactive Mortgage Servicing Strategies

FICO® Resilience Index (FRI) augments the FICO Score with an additional dimension of credit risk insight

6 Digital Transformation Trends Highlighted at FICO World 2022

From BNPL to automated decisions with a human face, digital transformation trends are changing the way businesses work

Meeting Debt Collection Challenges Amid a Squeeze on Income

In order to deal with the rising cost of living and other challenges, anyone managing collections portfolios and effective debt recovery strategies needs these capabilities

Big Brain on Campus: Dr. Scott Zoldi Talks Responsible AI at MIT, UCSD and Duke

Dr. Zoldi recently spoke on Responsible AI to the next generation of data science and business leaders on a college tour

Meet Digital Jane, She’s Your Customer and She Has High Expectations

Videos showcase how FICO Platform helps financial institutions improve customer satisfaction and build customer loyalty.

“Under the Hot Rod Hood”: Dr. Scott Zoldi’s AI Series on LinkedIn Live

Season 2 just started! In case you missed Season 1, here’s a recap of Scott’s conversations with Jordan Levine and Cortnie Abercrombie on Artificial Intelligence (AI).

Hyper-Personalization + Prescriptive Analytics for Customer Offers

Increase conversion rates by 20%–100% while improving sales margins and customer retention with hyper-personalization, optimization and omnichannel campaigns

FICO Response to the War in Ukraine

As a result of the attack on Ukraine, FICO is exiting all work in Russia

8 Success Tips for Debt Collection in the Pandemic

From identifying vulnerable customers to storing the right data, here are best practices for debt collection in the current pandemic

Top 5 Scores Topics of 2021

Our top FICO Scores posts explored the expansive reach of the FICO® Score suite, as well as dispelling common misconceptions surrounding FICO® Scores.

Top 5 Customer Development Posts of 2021

The most popular posts in our Customer Development category dealt with credit card payments, open banking, trends for financial services and small business lending

Top 5 Decision Management Posts of 2021

The 5 top posts last year dealt with digital transformation in insurance, automated originations, responsible AI, model governance and, strangely enough, movies!

Top 5 Fraud and Financial Crime Topics of 2021

Our most popular fraud and financial crime posts explored trade-based money laundering, non-fungible tokens, buy now pay later scams, courier scams and good old credit card fraud

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