What Is Customer Acquisition? How to Create a Great Customer Acquisition Strategy

Customer acquisition is a strategic process to attract and convert the right buyers into paying customers, and has specific requirements in financial services

Reflections on Innovation: 101 AI and Software Patents Granted

We have built a data science organization that prizes creativity and operationalizes innovation for demonstrable business benefit and positive customer impact

Navigating the Wild AI with Dr. Scott Zoldi

Exploring artificial intelligence with industry leaders in legal, open banking, and education fields, including Shana Simmons, Robert Knight, and Stephanie Miller

Six Trends Transforming the Auto Finance Landscape

Comprehensive, real-time risk evaluation has never been more critical in the automotive finance industry

The Power of 10: FICO’s Patent Powerhouse Unveils 10 New Patents

FICO’s latest data science and software patents amplify the benefits of enterprise decision-making technology delivered through FICO® Platform and software solutions

More Than an Audit Trail: Blockchain Model Governance for Auditable AI

Latent features is a cornerstone of Responsible AI governance framework and Auditable AI

Executive Summary: Milliman FICO® Score 10 and FICO® Score 10T Model Assessment June 2023

Milliman assessment evaluates updated FICO models coming to mortgage industry

See Customers Clearer with Hyper-Personalization at Scale

Are you seeing the people behind the data? Providing superb customer experience means achieving hyper-personalization at hyperscale

How Guided AI Helps FICO Detect 59% More Scams in the UK

Guided AI is akin to the nervous system in the Corpus AI

Hyper-Personalization Survey Highlights Boardrooms' Blind Spots

New study from Forrester shows the value of hyper-personalization and the gaps businesses face today

Rank Distillation: Operationalizing AI Continuity in the Corpus AI

New models can underperform alarmingly easily if you take your eyes off the Corpus AI

Meet Digital Jane, She’s Your Customer and She Has High Expectations

Videos showcase how FICO Platform helps financial institutions improve customer satisfaction and build customer loyalty.

Hyper-Personalization + Prescriptive Analytics for Customer Offers

Increase conversion rates by 20%–100% while improving sales margins and customer retention with hyper-personalization, optimization and omnichannel campaigns

What do Customers Really Want from their Banks?

New FICO research uncovers new opportunities and competitive threats.

What is Shadow Banking? And Why Should You Know About It?

You don’t understand your customers as well as you used to.

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