Risk & Lending Predictions 2024: UK Stresses and Open Banking

UK consumers face another challenging year — financial institutions should make use of Open Banking data and new technology

The Future of AI and Hyper-Personalization in Auto Loan Finance

Lenders meeting at FICO’s Auto MasterMind event discussed the technologies that can make auto loan finance smarter

Real-Time Payments Fraud: Are New Regulations and Liability Shifts Coming?

The growth of fraud associated with real-time payments has already caused liability and regulatory changes abroad – will it happen in the United States too?

See Customers Clearer with Hyper-Personalization at Scale

Are you seeing the people behind the data? Providing superb customer experience means achieving hyper-personalization at hyperscale

Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti

The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.

Top 5 Decision Management Posts of 2022: AI and Digital Jane

From diversity in AI to the film Highlander to transformative banking experiences, these decision management topics pointed the way to the future

Fighting Fraud with Responsible AI: My Talk with Dr. Scott Zoldi

FICO fraud expert TJ Horan talks fraud management and responsible AI with FICO's Chief Analytics Officer, Dr. Scott Zoldi

Big Brain on Campus: Dr. Scott Zoldi Talks Responsible AI at MIT, UCSD and Duke

Dr. Zoldi recently spoke on Responsible AI to the next generation of data science and business leaders on a college tour

Meet Digital Jane, She’s Your Customer and She Has High Expectations

Videos showcase how FICO Platform helps financial institutions improve customer satisfaction and build customer loyalty.

“Under the Hot Rod Hood”: Dr. Scott Zoldi’s AI Series on LinkedIn Live

Season 2 just started! In case you missed Season 1, here’s a recap of Scott’s conversations with Jordan Levine and Cortnie Abercrombie on Artificial Intelligence (AI).

Explainability in Fraud Management — What to Focus On Now

Explainability in fraud management covers everything from how fraud systems work to how their models are trained to how they are fueled by the right data

Top 5 Decision Management Posts of 2021

The 5 top posts last year dealt with digital transformation in insurance, automated originations, responsible AI, model governance and, strangely enough, movies!

5 Keys to Using AI and Machine Learning in Fraud Detection

If done properly, using AI and machine learning in fraud detection can clearly distinguish legitimate and fraudulent behaviors while adapting over time to new tactics

I, Cobot: Humans and Machines Team Up to Fight Fraud

Cobots are collaborative robots, and they're part of the way financial services fight fraud and financial crime

Ethical AI: A Breakdown with Dr. Scott Zoldi

Zoldi in conversation with Dr. Ganna Pogrebna, Professor of Business Analytics and Data Science at Columbia University

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