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Why Microservices Are Driving the Future of Automotive

Microservices are a fast route to directly improving customer experience – and they offer far greater agility to auto lenders and dealers

Will the Retirement Surge Cripple Your Claims Process Effectiveness?

How can insurers build optimal claims administration strategies when their best claims experts are hitting the exits?

Real-Time Payments Fraud: Are New Regulations and Liability Shifts Coming?

The growth of fraud associated with real-time payments has already caused liability and regulatory changes abroad – will it happen in the United States too?

Executive Summary: Milliman FICO® Score 10 and FICO® Score 10T Model Assessment June 2023

Milliman assessment evaluates updated FICO models coming to mortgage industry

Hyper-Personalization for Payments and Fraud Protection

With looming regulatory changes and shifting customer expectations, banks need to give hyper-personalized experiences to customers to help stop scam payments

FICO Fraud Report 2023: From Application Fraud to the Scamdemic

FICO experts provide insight into market trends and unique research that shows fraud growth and best practices to stop it

Top 10 Reasons to Migrate to FICO® Score 10T

Leveraging FICO’s heritage of scoring expertise, FICO® Score 10T is built with trended credit data enabling a higher level of predictive power

See Customers Clearer with Hyper-Personalization at Scale

Are you seeing the people behind the data? Providing superb customer experience means achieving hyper-personalization at hyperscale

Customer Management Trends: Hyper-Personalization, Trust, & More

These were some of the top customer experience themes, breakouts, & ideas from FICO World 2023

To Stop Scams, It’s Time to Add Sensible Friction to Easy Money

The convenience and speed of real-time payments makes it easy for fraudsters to scam individuals. It’s time to consider sensible friction in the process.

EV and the Future of Hyper-Personalized Automotive Experiences

Steve Greenfield, CEO and Founder of Automotive Ventures, discusses how electric vehicles will drive hyper-personalization in this Q&A from FICO Mastermind

Artificial Intelligence: From Hollywood to the Mainstream

Artificial intelligence has gone from Hollywood concept to an everyday fact. This post explores applications and considerations for AI in financial services.

FICO World 2023 - Agenda Focuses on 3 Key Fraud Strategies

FICO’s annual conference is the place to learn more about making decisions at scale – not least for those fighting fraud

What Does The Rest of 2023 Have in Store for U.S. Credit Risk and FICO Score Trends

So far in 2023, consumers have braced inflation, a balanced housing market, looming prospect of a recession, removal of medical collections data, and student loan forgiveness plan

Hyper-Personalization Survey Highlights Boardrooms' Blind Spots

New study from Forrester shows the value of hyper-personalization and the gaps businesses face today

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