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2025 Bank Policy Predictions: Another Swing of the Political Pendulum

Stay ahead in 2025 with timely analysis on banking policy predictions and strategic insights for regulatory compliance professionals

Policy Predictions 2024: Navigating Regulatory Uncertainty in Banking

Upcoming US elections loom over the outlook for the US financial services industry, but regulations on AI, open banking and more are expected

How to Protect Mobile Wallets from Prepaid Card Fraud

What are the strategies that are reshaping the battle against prepaid card fraud within the realm of mobile wallets?

Four 2023 U.S. Policy Predictions for Financial Services Companies

Open banking, BNPL, cybersecurity and AI will all be under the microscope for regulators and policymakers, but not all areas will see major action in 2023

Enterprise Fraud Solution Buyers Want More Agility, More Data

Our recent global survey reveals the investment priorities and functionality requirements for enterprise-level fraud solution buyers

Does Your Fraud Department Have the Right KPIs?

Measuring the right things matters - if fraud reduction comes at a cost to customer experience, you may have the wrong fraud KPIs

Public Policy Predictions 2022: What's Coming for Financial Services

From Open Banking opportunities to overdraft rules, here are my predictions for changes in public policy

Collection Predictions 2021: Uncertainty and Opportunity

Four insights on the possible state of the debt collection industry in the United States

Financial Policy Predictions 2021: Meaningful Changes Ahead

2021 is poised to bring about some meaningful and positive developments in Washington for the financial services industry

Successes from Automating Communications in Collections

Automated communications increase revenues and customer service while decreasing the cost of collections

Analytics or Human Experience? The Answer is Both

How analytics can supplement and enhance efficiencies in Collections

Collections Post-Pandemic: Ramping up Collection Activities

This is the time to look at new tools, new strategies, and new approaches to customer service.

Collections Post-Pandemic: Analytics & Automated Communications

Automated predictive and prescriptive analytics can enhance collections operations

Collections Post-Pandemic: Automating Customer Communications

Advanced, automated communication will allow organizations to reach more consumers with fewer agents.

Collections Post-Pandemic: Re-thinking the Business of Collections

Rather than simply returning to business-as-usual, organizations can use this as an opportunity to re-invent themselves.

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