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2025 Bank Policy Predictions: Another Swing of the Political Pendulum

Stay ahead in 2025 with timely analysis on banking policy predictions and strategic insights for regulatory compliance professionals

Policy Predictions 2024: Navigating Regulatory Uncertainty in Banking

Upcoming US elections loom over the outlook for the US financial services industry, but regulations on AI, open banking and more are expected

Are Student Loan Holders at Risk as Deferments Expire?

Factors driving credit score decreases observed among student loan holders involved behaviors such as delinquency on credit products including bankcards, auto loans, and mortgages

Four 2023 U.S. Policy Predictions for Financial Services Companies

Open banking, BNPL, cybersecurity and AI will all be under the microscope for regulators and policymakers, but not all areas will see major action in 2023

Solving Your Clients’ Top 4 Customer Communication Challenges

Financial services partner organizations should offer best-in-class customer communication technology, with easy implementation, ongoing management and impressive results

Public Policy Predictions 2022: What's Coming for Financial Services

From Open Banking opportunities to overdraft rules, here are my predictions for changes in public policy

Simulated FICO Score Impacts from Balance Aggregation due to Mortgage Forbearance

Research shows balance aggregation results in modest impact to FICO® Scores

Collections Communications: Multi-Channel vs. Omni-Channel

Multi-channel vs. omni-channel communications may seem to be a matter of semantics, but it represents a real difference in how successful your customer programs will be

Debt Collection Communications: Are You Doing It Right?

A new survey shows how many debt collectors are missing the mark in their contact strategies

Debt Collection: 5 Questions for Meeting Inbound Demand

The pandemic has put stress on lenders' and debt collectors' ability to meet inbound demand - here are 5 points for reviewing your abilities

Financial Policy Predictions 2021: Meaningful Changes Ahead

2021 is poised to bring about some meaningful and positive developments in Washington for the financial services industry

Debt Collection in the Pandemic: Why UK Customers are Dissatisfied

New data points to problems lenders have executing customer-centric collections

Simulated FICO Score Impacts due to Mortgage Forbearance

Analysis identified modest impacts to FICO Scores from forbearance-related potential increases in mortgage balance.

Operational Resilience in Collections – Will You Meet the FCA’s Standards?

The UK's financial regulator is calling for greater operational resilience - here's how collections operations can respond

Debt Collection and COVID-19: Why a Vision Matters

Taking a forward-looking approach to debt management can help us manage the current crisis

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