Stay ahead in 2025 with timely analysis on banking policy predictions and strategic insights for regulatory compliance professionals

Upcoming US elections loom over the outlook for the US financial services industry, but regulations on AI, open banking and more are expected

Open banking, BNPL, cybersecurity and AI will all be under the microscope for regulators and policymakers, but not all areas will see major action in 2023

From Open Banking opportunities to overdraft rules, here are my predictions for changes in public policy

Four insights on the possible state of the debt collection industry in the United States

2021 is poised to bring about some meaningful and positive developments in Washington for the financial services industry

Automated communications increase revenues and customer service while decreasing the cost of collections

How analytics can supplement and enhance efficiencies in Collections

This is the time to look at new tools, new strategies, and new approaches to customer service.

Automated predictive and prescriptive analytics can enhance collections operations

Advanced, automated communication will allow organizations to reach more consumers with fewer agents.

Rather than simply returning to business-as-usual, organizations can use this as an opportunity to re-invent themselves.

From safeguarding your identity to fighting money laundering, here's what I predict US lawmakers will do this year

Are you using the right technology solutions to enhance your operations, improve your bottom line and deliver better customer service in collections?

Tax agencies have a limited amount of resources to pursue tax compliance activities (collections and audit).