FICO Launches Groundbreaking FICO Originations Solution, Powered by FICO Platform
After 65 Years, FICO (still) innovates and leads with our software solutions.
Transforming the Customer Experience: Telecommunications
How FICO works with telecommunication providers to drive smarter, more personal customer decisions and offers.
The Ballad of the Small Banker: An SBA Lender’s Experience with PPP Loans
How a Community Bank Served Small Businesses and the Manual Process Prevailed
Looking Ahead and Preparing for a Post-Coronavirus World
What’s next for the banking industry and how the COVID-19 pandemic will change the customer experience.
How Small Banks Can Protect Their Customers & Portfolio Amid the COVID-19 Crisis
What lenders should be doing NOW for their portfolios and their clients
How Small Banks Can Respond to the Coronavirus Outbreak and Help Businesses Survive
4 steps that community banks can take to respond to the COVID-19 pandemic and help their clients adjust to the economic impacts
Consumer Banking Predictions 2020: Expect the Unexpected
Thoughts on personal loans, consolidations and the auto industry.
Transforming the Customer Experience: Automotive Lending
How FICO works with lenders to improve the automotive lending experience
How Small Banks can Capture more Market Share of the Small Business Lending Market
Currently, small banks and credit unions only have 9% of all small business loans under $100,000.
Analytics in Banking: Start with the End in Mind
Banks spend too much time trying to predict things, rather than mapping out how their people, processes, and technology will need to change if they are successful.
Three Ways to Use Collections to "Save the Win"
I’ve found that the banks that see the best return on their customer acquisition investments tend to be the ones that have also invested appropriately in their collections capabilities
Delighting Customers in a Competitive Market: Learn from Your 'At-Bats'
With new customer acquisition costs spiraling out of control and nimble competitors trying to pick off profitable portions of your portfolios, there’s never been a more critical time to invest in customer management.
Consumer Banking Predictions 2019: Four Trends to Watch
What are the top four areas of tactical concern within consumer banking that bank executives will make significant progress addressing in 2019?
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