


Will PSD2 and SCA Ruin Your Customer Experience?
Alarmingly, from RFPs we’ve seen at FICO, many banks are creating systems that will either be non-compliant with SCA or will create an unacceptable customer experience

Why Should Banks Automate More Fraud Communications?
Fraud communications and other interactions are increasingly seen as a vital part of the customer experience.

Do credit scores have a disparate impact on racial minorities?
Federal Reserve Board research concluded that "credit scores do not have a disparate impact across race, ethnicity, or gender.”
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