Factors driving credit score decreases observed among student loan holders involved behaviors such as delinquency on credit products including bankcards, auto loans, and mortgages

Research shows balance aggregation results in modest impact to FICO® Scores

The pitch for overdraft alternatives.

A conversation with David Pommerehn, Consumer Bankers Association (CBA)

Analysis identified modest impacts to FICO Scores from forbearance-related potential increases in mortgage balance.

Digital collections, agility, consumer focus on analytics are priorities now as debt collectors deal with the pandemic

Collections teams are now responsible for more customers than ever — are they ready?

Beyond short-term impacts, portfolios, workforces and operating models are changing

Can the banking industry match the innovative approaches used in utilities?

The set-up of a score validation can greatly influence model performance results — and sometimes inflate them

What benefit delivers “bites” with prospects and customers?

There are many possibilities for deposit promotions that provide multiple levers to deliver differentiated value for the customer and benefits for the bank.