Moving to a ‘Lift, Shift and Enhance’ strategy can deliver substantial growth and future-proof your operation

The pitch for overdraft alternatives.

A conversation with David Pommerehn, Consumer Bankers Association (CBA)

What benefit delivers “bites” with prospects and customers?

There are many possibilities for deposit promotions that provide multiple levers to deliver differentiated value for the customer and benefits for the bank.

In this post, I explore the benefits of applying data-driven techniques to strategy design.

Until now, it has been very difficult for a lender to understand the pressures on any consumer in terms of their ability to absorb more credit and pay off the required instalments, without placing unbearable stress on their finances.

Lenders are looking for new ways to connect with the estimated 3 billion people worldwide who fall outside the credit ma...