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FICO Launches Groundbreaking FICO Originations Solution, Powered by FICO Platform

After 65 Years, FICO (still) innovates and leads with our software solutions.

Four Key Changes in Collections Since COVID-19 Struck

Digital collections, agility, consumer focus on analytics are priorities now as debt collectors deal with the pandemic

Transforming the Customer Experience: Telecommunications

How FICO works with telecommunication providers to drive smarter, more personal customer decisions and offers.

This Crisis Shows We Need a More Decentralized Banking Market

During the COVID-19 pandemic, we can see that having fewer community banks hurts consumers in critical moments.

Digital Customer Communications and COVID-19

Collections teams are now responsible for more customers than ever — are they ready?

Is Your Collection Operation Stepping Up to the Pandemic Challenge?

Beyond short-term impacts, portfolios, workforces and operating models are changing

Consumer Banking Predictions 2020: Expect the Unexpected

Thoughts on personal loans, consolidations and the auto industry.

Transforming the Customer Experience: Automotive Lending

How FICO works with lenders to improve the automotive lending experience

Dr. Strangelove or: How Fintechs Will Learn to Stop Worrying and Love Regulation

Over the next decade, the guiding ethos of fintech will evolve beyond 'move fast and break things'.

Solving the “Black Hole Problem” with First-Party Fraud

A conversation with Aite Group's Julie Conroy and Neuro-ID's Jack Alton.

Creative Ways to Help Vulnerable Customers

Can the banking industry match the innovative approaches used in utilities?

Analytics in Banking: Start with the End in Mind

Banks spend too much time trying to predict things, rather than mapping out how their people, processes, and technology will need to change if they are successful.

Three Ways to Use Collections to "Save the Win"

I’ve found that the banks that see the best return on their customer acquisition investments tend to be the ones that have also invested appropriately in their collections capabilities

Delighting Customers in a Competitive Market: Learn from Your 'At-Bats'

With new customer acquisition costs spiraling out of control and nimble competitors trying to pick off profitable portions of your portfolios, there’s never been a more critical time to invest in customer management.

Competing in a Digital-first Environment: Is your Origination Process Ready?

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Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.