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FICO Fraud Expert Naomi Palmer Wins Women in Credit Award

Naomi Palmer, a fraud consultant at FICO, won silver in the ‘Team Player of the Year’ category

This Crisis Shows We Need a More Decentralized Banking Market

During the COVID-19 pandemic, we can see that having fewer community banks hurts consumers in critical moments.

Dr. Strangelove or: How Fintechs Will Learn to Stop Worrying and Love Regulation

Over the next decade, the guiding ethos of fintech will evolve beyond 'move fast and break things'.

Solving the “Black Hole Problem” with First-Party Fraud

A conversation with Aite Group's Julie Conroy and Neuro-ID's Jack Alton.

The Future of Customer Acquisition in Financial Services

Financial services providers are under increasing pressure to acquire and retain profitable customers. FICO subject matter experts discuss strategies, tools, and KPIs for success in this lively exchange.

Are We Being Too Sensitive about Price Sensitivity?

The view that pricing optimisation outcomes focus squarely on a customer’s price sensitivity may be short-sighted.

Fair Pricing with Price Optimisation

Some people believe that the application of price optimisation takes advantage of price-insensitive customers. In fact, a powerful pricing engine is more necessary than ever.

Authorised Push Payment Fraud – The Liability Challenge

The National Board for Customer Disputes in Sweden have ruled that banks should be liable for so-called “push payment” fraud losses over a certain amount.

How to Spot Counterfeit Cards — It Takes a Network

Counterfeit cards are relatively simple to spot. So how were the criminals in the European road tolls scheme successful?

Banking Innovation: Why 2018 is the Year it Puts on its Overalls

What is it Costing You to Collect? Are the Odds in Your Favor?

Financial Health: The Key to the Future of Customer Acquisition

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