Digital collections, agility, consumer focus on analytics are priorities now as debt collectors deal with the pandemic

During the COVID-19 pandemic, we can see that having fewer community banks hurts consumers in critical moments.

Collections teams are now responsible for more customers than ever — are they ready?

Beyond short-term impacts, portfolios, workforces and operating models are changing

Over the next decade, the guiding ethos of fintech will evolve beyond 'move fast and break things'.

A conversation with Aite Group's Julie Conroy and Neuro-ID's Jack Alton.

Can the banking industry match the innovative approaches used in utilities?

Financial services providers are under increasing pressure to acquire and retain profitable customers. FICO subject matter experts discuss strategies, tools, and KPIs for success in this lively exchange.

Here are 11 simple ways for shoppers to protect themselves from Black Friday fraud while splurging on seasonal bargains.

We just completed a survey to ask thousands of consumers in the UK and US exactly what they think about those security measures and fraud processes that are designed to help them stay safe online.

Many machine learning terms are pure clickbait without any augmentation. Test yourself. Would you click on these headlines?

AI, and more specifically machine learning, are generating enormous buzz in many areas. But are these claims realistic?