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Risk-Aware Marketing to Personalize Telco Customer Engagement

Here's how technology from the banking space can help telcos compete with aggressively competitive sales and retention tactics

The Rise of Telco Cloud-Based Platform Solutions

As telcos make the transition from on-premises to cloud-based platform solutions, they need to get maximum value from the data sets, information sources and insights available

Delivering Trust for Risk-Aware Telcos - Using Data and Analytics

Pre-screened, right-sized offers and the efficient use of ‘just-in-time’ data are helping telcos win, retain and safeguard more customers – regardless of age or credit profile

The Opportunity for Credit Unions and Regional Banks to Win over Big Bank Customers

Automate the prescreen process and create personal and frequent campaigns

Four Key Changes in Collections Since COVID-19 Struck

Digital collections, agility, consumer focus on analytics are priorities now as debt collectors deal with the pandemic

This Crisis Shows We Need a More Decentralized Banking Market

During the COVID-19 pandemic, we can see that having fewer community banks hurts consumers in critical moments.

Digital Customer Communications and COVID-19

Collections teams are now responsible for more customers than ever — are they ready?

Is Your Collection Operation Stepping Up to the Pandemic Challenge?

Beyond short-term impacts, portfolios, workforces and operating models are changing

Dr. Strangelove or: How Fintechs Will Learn to Stop Worrying and Love Regulation

Over the next decade, the guiding ethos of fintech will evolve beyond 'move fast and break things'.

Solving the “Black Hole Problem” with First-Party Fraud

A conversation with Aite Group's Julie Conroy and Neuro-ID's Jack Alton.

Creative Ways to Help Vulnerable Customers

Can the banking industry match the innovative approaches used in utilities?

The Future of Customer Acquisition in Financial Services

Financial services providers are under increasing pressure to acquire and retain profitable customers. FICO subject matter experts discuss strategies, tools, and KPIs for success in this lively exchange.

Banking Innovation: Why 2018 is the Year it Puts on its Overalls

What is it Costing You to Collect? Are the Odds in Your Favor?

Financial Health: The Key to the Future of Customer Acquisition

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