Our comprehensive survey uncovered striking regional differences in consumer priorities and behaviors, challenging conventional wisdom about what drives account selection

From banks to telcos to debt collection agencies, what looks like unrecoverable bad debt may in fact be first-party fraud - here's how to reduce its impact

Navigate the complexities of enterprise fraud management with seamless orchestration, real-time detection, and scalable prevention and intervention strategies.

Prestigious EMEA Credit Awards program recognizes leading technology providers and praiseworthy customer implementations in financial services

FICO survey demonstrates the importance of fraud protection to today’s customers and the need to effectively balance security with convenience

Real-time communications play a key role for banks to balance sensible friction in fraud management with customer preferences for ease and convenience

Moving from separate systems to a single platform, and using omnichannel communications, are keys to improving both risk and fraud management

Siloes between your application fraud management and originations teams can create customer experience problems and increase losses - here are some ways to break through the siloes

Barriers between functions create credit risk and fraud exposure and lead to poor customer experiences and reduced business growth

These fraud trends will define 2024 as financial institutions look to enhance security and protect the customer experience

The drive to reduce technical debt from disconnected legacy systems is leading banks to enterprise decision platforms - with benefits for IT, the commercial team and consumers

Hyper-personalized fraud management is becoming integral to banks’ abilities to extend fraud-protected but friction-free customer experiences

The rise of 'tap & go' payments during the pandemic increased fraud risk - here's what lenders can do to mitigate contactless payments fraud

A lack of context and orchestration can limit a bank’s ability to stop fraud, while increasing the potential for false positives

Done right, hyper-personalization is the key to some major challenges faced by fraud departments, transforming customer experience and fraud controls