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How to Fight Telecommunications Subscription Fraud

Machine Learning helps telcos prevent and protect against fraudsters

Explainable Machine Learning for Probability of Default Calculations

How the FICO Platform can enable explainable machine learning models for more effective PD calculations

How Transaction Analytics Transform Lending Speed and Results

Fierce competition, open banking and financial inclusion drive the uptake of transaction analytics in lending

Poor Affordability Analytics Create a Disconnect for Telcos

Telco strategies depend on cross-selling and upselling services, which makes affordability analytics critical

Improving IRB and RWA Calculations with Machine Learning

Through explainable machine learning models, behavioural and PD models for the retail banking sector can be created with higher levels of predictiveness.

5 Keys to Winning the Multi-Billion-Dollar CX Wars

Successful, cost-effective delivery of digital projects in banking hinges on five key steps

Digital Account Opening in Finance: What Consumers Want

Consumer expectations for digital account opening are rising - but our survey shows the demands vary across age groups and countries

Digital-First Originations: Why Friction Counts in Small Amounts

In a world of digital-first originations, consumers will tolerate increased friction when opening accounts for specific high-value financial products, such as mortgages

10 Questions or Less – Why Consumers Abandon Account Opening

New research shows that most consumers will answer up to 10 questions during the account opening process - any more and half will give up

Digital-First Lending: The Pandemic Raised the Stakes

More than 85% of consumers polled said they were willing to consider opening a financial account digitally - but they have high expectations

Managing Vulnerable Customers: How New Analytics Can Help

Interactions with vulnerable customers offer critical insights that can transform business outcomes, performance and drive long-term loyalty and retention

Legacy Architecture & Digital Transformation: Can They Co-Exist?

Legacy architecture shouldn’t be a bad thing, but legacy thinking will hold you back

The Midfield Pivot and the FICO Platform - Game Changers

In a world that has shifted away from an orderly and linear customer journey, we need a platform to understand how the game is evolving

Does the EU Framework for Responsible AI Go Far Enough?

Whilst the EU have rightly focused on the use of AI and data science strategic leadership, more needs to be done on AI explainability

Will Open Communications Reshape the UK Telecoms Market?

The Open Communications initiative has the potential to dramatically change the way CSPs work with consumers

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