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How to Get Better Results from Your ‘Lift and Shift’ Project

Moving to a ‘Lift, Shift and Enhance’ strategy can deliver substantial growth and future-proof your operation

Is “Enterprise Intelligence” an Oxymoron? Breaking the 5 Blockers

Enterprise intelligence that powers digital customer experiences has never been more advanced — so why are 70% of digital transformations floundering?

Wolf, Goat and Cabbage: The Digital Customer Experience Riddle

Disjointed digital customer experiences are causing banking and insurance customers to flee in record numbers

Enterprise Intelligence: 5 Steps to Ending a Whac-a-Mole Approach

If you are reacting to customer and competitor actions, you are already behind; but enterprise intelligence can get you back in the game

MacGyver-izing Your Enterprise for Digital Transformation

The real trick to beating the bad guys, like digital disruptors, is outsmarting them

Which Is Harder: Customer Centricity or Solving a Rubik’s Cube?

Achieving customer centricity without a decisioning platform can be as hit-or-miss as solving a Rubik’s Cube and its quintillion possible combinations

The Nerd Oscars: 24 Best Data Science Moments in Movies

You don't have to be a total nerd to enjoy these impressive depictions of data modeling, analytics, simulation, optimization, and decision management in the movies

The Digital Transformation Cavalry Isn’t Coming

Not even a new CDxO has a magic wand to make digital transformation and customer centricity successful; it takes internal change agents to step up and lead the way

“Centralized Decisioning”: The Industry’s Most Cutting Edge Decision Management Solution Needs a Better Name

Companies worldwide are achieving their decision management, digital transformation and customer centricity KPIs thanks to “centralized decisioning.” But it needs a better name.

FICO Named a Category Leader for Enterprise Fraud Tech

FICO’s capabilities in a broad range of anti-fraud functions resulted in consistently good scores across the defined categories for the Chartis enterprise fraud report.

Data-Driven Strategies: Looking Beyond the Commonplace

In this post, I explore the benefits of applying data-driven techniques to strategy design.

Three Things an Identity Fraud Platform Needs

Enterprises need an identity fraud solution that meets the dynamic challenges of digital maturation, threat landscape and emerging authentication data.

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