Simulation and optimization are two different technology approaches that can dramatically improve the results of your decision strategies and improve customer centricity

The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.

How data sharing can improve credit risk decisioning

Enterprise intelligence that powers digital customer experiences has never been more advanced — so why are 70% of digital transformations floundering?

If you are reacting to customer and competitor actions, you are already behind; but enterprise intelligence can get you back in the game

Videos showcase how FICO Platform helps financial institutions improve customer satisfaction and build customer loyalty.

The 5 top posts last year dealt with digital transformation in insurance, automated originations, responsible AI, model governance and, strangely enough, movies!

The real trick to beating the bad guys, like digital disruptors, is outsmarting them

Achieving customer centricity without a decisioning platform can be as hit-or-miss as solving a Rubik’s Cube and its quintillion possible combinations

Financial technology partners can help credit unions and regional banks compete by offering them the latest marketing automation software solutions.

Companies worldwide are achieving their decision management, digital transformation and customer centricity KPIs thanks to “centralized decisioning.” But it needs a better name.

Supply chain optimization, building a decision management platform and responsible AI were hot topics

Turkish banking leader’s teams will use FICO® Decision Central™ to govern all kinds of analytical and decision assets

The Turkish banking leader is using advanced analytics and FICO guidance to build an optimization center of excellence

Vere Millican discusses the role of decision management technology in the success of African Bank.