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Meet Our 2026 FICO Decision Awards Judges

Top executives and analysts will evaluate how FICO customers are using AI and decisioning technology to drive measurable business outcomes

Meet Our 2023 FICO Decisions Awards Judges

Panel of 8 global experts to review outstanding results with AI, machine learning and digital transformation

2023 FICO Decisions Awards Now Open

Call for analytics and digital transformation champions!

Digital Collections - Award-Winning Success from Hoist Finance

Hoist Finance and FICO have won for Best Use of Technology in the Credit Excellence 2021 Awards

Winners of 2021 FICO Decisions Awards Announced

Digital transformation yields dividends in challenging year

Collections Communications: Multi-Channel vs. Omni-Channel

Multi-channel vs. omni-channel communications may seem to be a matter of semantics, but it represents a real difference in how successful your customer programs will be

Debt Collection Communications: Are You Doing It Right?

A new survey shows how many debt collectors are missing the mark in their contact strategies

Debt Collection: 5 Questions for Meeting Inbound Demand

The pandemic has put stress on lenders' and debt collectors' ability to meet inbound demand - here are 5 points for reviewing your abilities

Debt Collection in the Pandemic: Why UK Customers are Dissatisfied

New data points to problems lenders have executing customer-centric collections

2021 FICO Decisions Awards Now Open

Companies invited to submit their successful digital transformation projects

Operational Resilience in Collections – Will You Meet the FCA’s Standards?

The UK's financial regulator is calling for greater operational resilience - here's how collections operations can respond

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