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Meet Our 2026 FICO Decision Awards Judges

Top executives and analysts will evaluate how FICO customers are using AI and decisioning technology to drive measurable business outcomes

Agile Collections Strategies Can Protect Loyalty in Tough Times

As economic victims swell the collections queue, do you have the tools you need to differentiate them and apply the correct treatments to different cohorts?

Debt Collection: Have We Learned the Lessons of the Last Crises?

While the current series of economic shocks may seem "unprecedented", there are clear lessons from past crises that should shape our collections strategies today

Meet Our 2023 FICO Decisions Awards Judges

Panel of 8 global experts to review outstanding results with AI, machine learning and digital transformation

Even in a Crisis, the Best Collections Strategy Is to Avoid Collections

With as much as 50% of consumers experiencing financial difficulty soon, it's time to review your early and pre-collections strategy and processes

2023 FICO Decisions Awards Now Open

Call for analytics and digital transformation champions!

Meeting Debt Collection Challenges Amid a Squeeze on Income

In order to deal with the rising cost of living and other challenges, anyone managing collections portfolios and effective debt recovery strategies needs these capabilities

8 Success Tips for Debt Collection in the Pandemic

From identifying vulnerable customers to storing the right data, here are best practices for debt collection in the current pandemic

Why Customer-Centric Debt Collection Is Critical - Video

In this presentation from the Collections and Vulnerability conference, Bruce Curry lays out the case for customer-centric debt collection and its impact on a firm's performance

Digital-First Collections Doesn't Mean Dropping the Dialler

Automated dial-direct calls to late-paying customers continue to help recover around 5% of delinquent accounts

Master Debt Collection Now – Before It’s Too Late

The time to invest in collections technology and improve your processes is now, not when the pandemic-driven debt tsunami hits

Digital Collections - Award-Winning Success from Hoist Finance

Hoist Finance and FICO have won for Best Use of Technology in the Credit Excellence 2021 Awards

Debt Collection Approaches for the COVID-19 Recovery

Signs to watch for, technologies that might help and recommendations on how to work with borrowers

Winners of 2021 FICO Decisions Awards Announced

Digital transformation yields dividends in challenging year

Is Your Collections Operation Ready for the Economic Recovery?

Banks and card issuers have an opportunity to ensure they continually interact with customers to better understand their genuine financial position

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