Bank Negara confirmed in July 2020 that banks and other financial institutions could deploy eKYC as part of the onboarding process.

Alarmingly, from RFPs we’ve seen at FICO, many banks are creating systems that will either be non-compliant with SCA or will create an unacceptable customer experience

Cosmos Bank recently had $13.5 million siphoned off by hackers linked to the Lazarus Group in North Korea. These attacks emphasize the need for layered fraud defences and controls that effectively mitigate such risks.

Fraud communications and other interactions are increasingly seen as a vital part of the customer experience.

attacks on IoT devices were up 280% in the first part of 2017 and Gartner anticipates that a third of all cyber attacks will target shadow IT and IoT devices by 2020.