Digital collections, agility, consumer focus on analytics are priorities now as debt collectors deal with the pandemic

Collections teams are now responsible for more customers than ever — are they ready?

Beyond short-term impacts, portfolios, workforces and operating models are changing

Can the banking industry match the innovative approaches used in utilities?

Here are 11 simple ways for shoppers to protect themselves from Black Friday fraud while splurging on seasonal bargains.

We just completed a survey to ask thousands of consumers in the UK and US exactly what they think about those security measures and fraud processes that are designed to help them stay safe online.

attacks on IoT devices were up 280% in the first part of 2017 and Gartner anticipates that a third of all cyber attacks will target shadow IT and IoT devices by 2020.

Many machine learning terms are pure clickbait without any augmentation. Test yourself. Would you click on these headlines?

AI, and more specifically machine learning, are generating enormous buzz in many areas. But are these claims realistic?