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Are Student Loan Holders at Risk as Deferments Expire?

Factors driving credit score decreases observed among student loan holders involved behaviors such as delinquency on credit products including bankcards, auto loans, and mortgages

Is “Enterprise Intelligence” an Oxymoron? Breaking the 5 Blockers

Enterprise intelligence that powers digital customer experiences has never been more advanced — so why are 70% of digital transformations floundering?

Wolf, Goat and Cabbage: The Digital Customer Experience Riddle

Disjointed digital customer experiences are causing banking and insurance customers to flee in record numbers

Enterprise Intelligence: 5 Steps to Ending a Whac-a-Mole Approach

If you are reacting to customer and competitor actions, you are already behind; but enterprise intelligence can get you back in the game

Simulated FICO Score Impacts from Balance Aggregation due to Mortgage Forbearance

Research shows balance aggregation results in modest impact to FICO® Scores

MacGyver-izing Your Enterprise for Digital Transformation

The real trick to beating the bad guys, like digital disruptors, is outsmarting them

Which Is Harder: Customer Centricity or Solving a Rubik’s Cube?

Achieving customer centricity without a decisioning platform can be as hit-or-miss as solving a Rubik’s Cube and its quintillion possible combinations

COVID Vaccine Fraud: Be Wary of the Scammers

Review the latest scams emerging and run through a checklist of how to protect yourself and your loved ones

The Nerd Oscars: 24 Best Data Science Moments in Movies

You don't have to be a total nerd to enjoy these impressive depictions of data modeling, analytics, simulation, optimization, and decision management in the movies

The Digital Transformation Cavalry Isn’t Coming

Not even a new CDxO has a magic wand to make digital transformation and customer centricity successful; it takes internal change agents to step up and lead the way

VIDEO: The Galloping Growth of Merchandise Muling 

Like money muling, merchandise muling isn’t new, but detective Jesse Gossmann explains how this work-from-home scam has exploded during the pandemic

“Centralized Decisioning”: The Industry’s Most Cutting Edge Decision Management Solution Needs a Better Name

Companies worldwide are achieving their decision management, digital transformation and customer centricity KPIs thanks to “centralized decisioning.” But it needs a better name.

5 Ways to Protect Yourself Against Tax Refund Fraud

Looking for Your Tax Refund? So Are Fraudsters.

What is the Electronic Consent Based Verification Service (eCBSV)? 

Will eCBSV stop synthetic identity fraud?

5 Steps to Stop Identity Fraud and Improve the Digital Experience

Finding the right balance between security and convenience can be a challenge - here's how to approach it

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