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Is Your Portfolio Management Strategy Maximizing Resilience for Better Loss Forecasting?

FICO® Resilience Index unlocks more accurate loss forecasts and stronger portfolio performance.

How to Build a Winning Customer Communication Strategy to Reduce Fraud and Improve Debt Resolution

Reducing fraud, improving debt collection and building customer loyalty are three gains businesses can achieve with a great customer communication strategy

Shifting Customers from Branches to Digital Account Opening

FICO survey shows even digital-savvy customers still prefer to open accounts in branches - understanding their reasons can help you give them confidence in digital channels

What Is the Best Way to Automate Telco Collections Communications?

By predicting customer scenarios and automating collections communications, telco operators can improve collections and lower costs

Application Fraud – Real-Time and Integrated Solutions Are the Priority

Fraud prevention leaders outline their concerns and priorities for tackling application fraud at FICO virtual roundtable

Using Real-Time Communications to Defend Against Fraud

One effective way for service providers to protect customers against fraud schemes is through automated, real-time, two-way communication and notification

Subscription Fraud: 6 Analytics Capabilities You Need to Fight It

Service providers can expect to achieve improvements of 30% or more from applying advanced analytics to fight subscription fraud

5 Ways Subscription Fraud Attacks Telcos - and How to Fight Back

Criminals are exploiting subscription fraud and using it as a gateway to other crimes - here's FICO's advice on how to stop it

Application Fraud – Does Canada Need a New Approach?

FICO’s Fraud, Identity and Digital Banking Survey 2022 shows that customers in Canada want slick onboarding processes, where fraud controls work but don’t delay account opening

Best Practices for Fighting Subscription Fraud in the Telecom Industry

Subscription fraud can constitute 10-20% of the bad debt.

Measuring and Eliminating Customer Friction

A digital transformation resolution for 2020.

Making The Digital Leap in Banking

Best Practices For Responsible Digital Transformation

Beyond Generation Z: Digital Account Opening for Everyone

Long-Term Customers: The Indirect Auto Finance Opportunity

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