Is Your Portfolio Management Strategy Maximizing Resilience for Better Loss Forecasting?
FICO® Resilience Index unlocks more accurate loss forecasts and stronger portfolio performance.
How to Build a Winning Customer Communication Strategy to Reduce Fraud and Improve Debt Resolution
Reducing fraud, improving debt collection and building customer loyalty are three gains businesses can achieve with a great customer communication strategy
Shifting Customers from Branches to Digital Account Opening
FICO survey shows even digital-savvy customers still prefer to open accounts in branches - understanding their reasons can help you give them confidence in digital channels
What Is the Best Way to Automate Telco Collections Communications?
By predicting customer scenarios and automating collections communications, telco operators can improve collections and lower costs
Application Fraud – Real-Time and Integrated Solutions Are the Priority
Fraud prevention leaders outline their concerns and priorities for tackling application fraud at FICO virtual roundtable
Using Real-Time Communications to Defend Against Fraud
One effective way for service providers to protect customers against fraud schemes is through automated, real-time, two-way communication and notification
Subscription Fraud: 6 Analytics Capabilities You Need to Fight It
Service providers can expect to achieve improvements of 30% or more from applying advanced analytics to fight subscription fraud
5 Ways Subscription Fraud Attacks Telcos - and How to Fight Back
Criminals are exploiting subscription fraud and using it as a gateway to other crimes - here's FICO's advice on how to stop it
Application Fraud – Does Canada Need a New Approach?
FICO’s Fraud, Identity and Digital Banking Survey 2022 shows that customers in Canada want slick onboarding processes, where fraud controls work but don’t delay account opening
Explainable Machine Learning for Probability of Default Calculations
How the FICO Platform can enable explainable machine learning models for more effective PD calculations
How Transaction Analytics Transform Lending Speed and Results
Fierce competition, open banking and financial inclusion drive the uptake of transaction analytics in lending
Improving IRB and RWA Calculations with Machine Learning
Through explainable machine learning models, behavioural and PD models for the retail banking sector can be created with higher levels of predictiveness.
Does the EU Framework for Responsible AI Go Far Enough?
Whilst the EU have rightly focused on the use of AI and data science strategic leadership, more needs to be done on AI explainability
Best Practices for Fighting Subscription Fraud in the Telecom Industry
Subscription fraud can constitute 10-20% of the bad debt.
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