The clues are there about changing customer needs

New AI and machine learning technologies can shine a light on how COVID is changing customer behavior

Home food deliveries have jumped in the pandemic, but FICO data shows that food delivery fraud hasn't

US card data shows how medical equipment fraud and medical services fraud have changed in the pandemic

New research on artificial intelligence shows how CAOs and CDOs are responding to the current pandemic, economic uncertainty, and renewed focus on social justice

In a series on TechTarget's IoT Agenda, I discuss the 3 E's of artificial intelligence: ethical, explainable, and efficient.

In practical applications with impactful consequences, we need reliable, explainable models with well-defined scores that generalize well on yet-unseen data.

By leveraging machine learning, the FICO Falcon can help to capture the latest scams and frauds.

In this deep dive, Scott Zoldi explains how innovations in machine learning and self-calibrating models are finding more fraud and reducing false positives

Data bias and untrained data scientists pose risks to AI models - and the trust we place in business decisions

Collaborative Profiling is one of the advanced techniques in our fraud models for prepaid card fraud

New FICO data shows high rate of card fraud as criminals hitch a ride on Uber and Lyft

Artificial Intelligence is encountering new demands in the areas of responsibility, advocacy and regulation.

Credit cards appear to be the main target of fraud, with an average fraud rate 1.5 times that of debit cards

FICO analytics can identify more low-value card fraud, an important next step in stopping criminals