Why addressing widespread financial misconceptions isn't just about education—it's about building the foundation for sustainable lending growth

What our latest consumer research reveals about the most credit-savvy generation and the incredible opportunities ahead

From 'I wish I knew' to 'I’m so glad I know': empowering consumers through financial literacy

What do credit score high achievers have in common and what can we learn from the credit behavioral characteristics in these populations?

The national average FICO Score did not go up for the first time in over a decade, a trend that’s seen at the city and state level across the nation

Recent increase in the average FICO® Score is reflective, in part, of impacts that the pandemic has had on U.S. consumers’ credit behavior, credit report, and credit history.

Four insights on the possible state of the debt collection industry in the United States

Automated communications increase revenues and customer service while decreasing the cost of collections

How analytics can supplement and enhance efficiencies in Collections

This is the time to look at new tools, new strategies, and new approaches to customer service.

Automated predictive and prescriptive analytics can enhance collections operations

Advanced, automated communication will allow organizations to reach more consumers with fewer agents.

Rather than simply returning to business-as-usual, organizations can use this as an opportunity to re-invent themselves.

Stay informed as you manage your credit health through the Coronavirus outbreak.

Are you using the right technology solutions to enhance your operations, improve your bottom line and deliver better customer service in collections?