A new FICO survey on customer experience found that 9 in 10 people globally believe that customer experience is as important as a bank’s products

FICO's global survey finds that 90% of customers have a primary bank provider, but over a third would switch to get a better offer or customer experience

Next Best Actions / Next Best Offers balance the customer's interests and needs with your organization's business objectives, using mathematical optimization

Next best action strategies and technology balance growth and risk for banks, while advancing customer relationships

Insightful financial inclusion video focused on fairness in lending

FICO® Scores rank-order the likelihood of borrowers’ credit repayment risk - the relationship between the FICO Score and repayment odds can and does shift

For more than 30 years, the FICO® Score has been carefully developed to be robust and reliable assessments of credit risk throughout the credit cycle

Key findings from FICO research on consumer credit files with recently opened Buy Now, Pay Later loans

How the FICO Platform can enable explainable machine learning models for more effective PD calculations

Fierce competition, open banking and financial inclusion drive the uptake of transaction analytics in lending

Key findings from FICO research suggests how the inclusion of Buy Now, Pay Later (BNPL) loan data in consumer credit report files could affect FICO Scores

Through explainable machine learning models, behavioural and PD models for the retail banking sector can be created with higher levels of predictiveness.

In conversation with Scott Zoldi, FICO's Chief Analytics Officer.

The FICO Score is a broad-based, independent standard measure of credit risk

Whilst the EU have rightly focused on the use of AI and data science strategic leadership, more needs to be done on AI explainability