A new FICO survey on customer experience found that 9 in 10 people globally believe that customer experience is as important as a bank’s products

FICO's global survey finds that 90% of customers have a primary bank provider, but over a third would switch to get a better offer or customer experience

Next Best Actions / Next Best Offers balance the customer's interests and needs with your organization's business objectives, using mathematical optimization

Next best action strategies and technology balance growth and risk for banks, while advancing customer relationships

Factors driving credit score decreases observed among student loan holders involved behaviors such as delinquency on credit products including bankcards, auto loans, and mortgages

How FICO Scoring can help companies make decisions that benefit society

Pioneered by FICO, credit scoring has helped women worldwide get better access to credit, breaking the bias with data science

Research shows balance aggregation results in modest impact to FICO® Scores

Santa's facing a number of challenges this year related to the pandemic. Can the FICO Platform help?

Analysis identified modest impacts to FICO Scores from forbearance-related potential increases in mortgage balance.

FICO works to keep credit flowing during uncertain economic times

Diverse thinking is needed to avoid introducing gender bias and other forms of bias into analytic models

Spotlighting global financial inclusion innovation at 2019 FICO World

The set-up of a score validation can greatly influence model performance results — and sometimes inflate them