A new FICO survey on customer experience found that 9 in 10 people globally believe that customer experience is as important as a bank’s products

FICO's global survey finds that 90% of customers have a primary bank provider, but over a third would switch to get a better offer or customer experience

Next Best Actions / Next Best Offers balance the customer's interests and needs with your organization's business objectives, using mathematical optimization

Next best action strategies and technology balance growth and risk for banks, while advancing customer relationships

Naomi Palmer, a fraud consultant at FICO, won silver in the ‘Team Player of the Year’ category

How FICO Scoring can help companies make decisions that benefit society

Pioneered by FICO, credit scoring has helped women worldwide get better access to credit, breaking the bias with data science

Santa's facing a number of challenges this year related to the pandemic. Can the FICO Platform help?

FICO works to keep credit flowing during uncertain economic times

Diverse thinking is needed to avoid introducing gender bias and other forms of bias into analytic models

Spotlighting global financial inclusion innovation at 2019 FICO World

The National Board for Customer Disputes in Sweden have ruled that banks should be liable for so-called “push payment” fraud losses over a certain amount.

Counterfeit cards are relatively simple to spot. So how were the criminals in the European road tolls scheme successful?