A new FICO survey on customer experience found that 9 in 10 people globally believe that customer experience is as important as a bank’s products

FICO's global survey finds that 90% of customers have a primary bank provider, but over a third would switch to get a better offer or customer experience

Next Best Actions / Next Best Offers balance the customer's interests and needs with your organization's business objectives, using mathematical optimization

Next best action strategies and technology balance growth and risk for banks, while advancing customer relationships

In his interview for the podcast “Subject to”, FICO’s Timo Berthold discusses his career in computational optimization and mixed integer programming

FICO’s Claudio Gambella was a member of a team awarded at EURO 2024 for its work in mathematical optimization

FICO partners with Zuse Institute Berlin on critical research into mathematical optimization

The SEIO-BBVA prize for best applied contribution in operations research goes to a team including FICO’s Selene Silvestri

Just as every orchestra needs a conductor, decision orchestration keeps all the rules and processes firing at the right times in your system

Microservices are small building blocks created to accomplish a business action or decision, and can be used throughout the business to increase efficiency and improve results

Unless you are good at generating the right data characteristics, or features, which are relevant to your business decisions, you cannot increase the value of big data

Multiple types of data can be fed into banking systems to make better decisions - but can your system handle it?

Now is the time to move from a traditional financial company to a modern Open Banking ecosystem

With synthetic identity fraud on the rise, behavioral biometrics enable banks to balance customer experience and fraud prevention

Two of Santa's reindeer are self-isolating - how can he make the flight with less speed? FICO optimization shows him how!