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Survey: What Makes a Great Customer Experience?

A new FICO survey on customer experience found that 9 in 10 people globally believe that customer experience is as important as a bank’s products

Bank Primacy: Survey Reveals Secrets to Customer Loyalty

FICO's global survey finds that 90% of customers have a primary bank provider, but over a third would switch to get a better offer or customer experience

Next Best Actions / Next Best Offers – Four Pointers to Success

Next Best Actions / Next Best Offers balance the customer's interests and needs with your organization's business objectives, using mathematical optimization

Determining the Next Best Action to Grow Customer Relationships

Next best action strategies and technology balance growth and risk for banks, while advancing customer relationships

FICO Platform Launches in Indonesia

Applied Intelligence innovation brought to dynamic market with nearly 300M consumers

Survey: Real-time Payments Fraud Up for 4 out of 5 APAC Banks

Additional identity and authentication technologies needed with fraud expected to increase in 2020

APAC Banks Take A Cautious Approach To Stopping Fraud

Energy Optimization: Ørsted Wins FICO Decisions Award

Ørsted, the world's leading offshore wind farm developer, has used FICO® Xpress Optimization to develop a novel digital energy optimization solution.

How Energy Optimization Can Make Renewables More Reliable

You can’t control the sun, the wind or the snow. But using predictive and prescriptive analytics, along with optimization algorithms, you can do the next best thing.

APAC Banks Say Fraudulent Synthetic Identities on the Rise

FICO Survey: APAC Consumers Taking Longer To Pay Bills

APAC Banks Say 2016 Brings “Monkey Business” - Data Breaches

Westpac Daily Credit Card Scores Improve View of Customer Risk

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