Survey: What Makes a Great Customer Experience?
A new FICO survey on customer experience found that 9 in 10 people globally believe that customer experience is as important as a bank’s products
Composable Architectures: Why Now and What’s Next
Composable architectures are driving IT’s evolution by enabling greater flexibility, scalability and resilience
Bank Primacy: Survey Reveals Secrets to Customer Loyalty
FICO's global survey finds that 90% of customers have a primary bank provider, but over a third would switch to get a better offer or customer experience
What Is Intelligent Feature Management? Why Is It Essential?
Intelligent feature management is a disciplined approach to identifying, creating, managing, and utilizing enriched data assets
Next Best Actions / Next Best Offers – Four Pointers to Success
Next Best Actions / Next Best Offers balance the customer's interests and needs with your organization's business objectives, using mathematical optimization
Determining the Next Best Action to Grow Customer Relationships
Next best action strategies and technology balance growth and risk for banks, while advancing customer relationships
FICO Platform Launches in Indonesia
Applied Intelligence innovation brought to dynamic market with nearly 300M consumers
Survey: Real-time Payments Fraud Up for 4 out of 5 APAC Banks
Additional identity and authentication technologies needed with fraud expected to increase in 2020
How Avis Europe Uses Optimization to Make Real-Time Decisions
A case study in Business Intelligence shows some of the benefits Avis achieved using optimization to solve supply chain issues and make real-time decisions.
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