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What Are Fraud Analytics and How Do They Improve Fraud Detection?

Understand what fraud analytics entail and how they leverage AI, machine learning, business intelligence and data science to improve fraud detection

FICO Focused Foundation Model Delivers Trustworthy, Responsible GenAI

FICO® Focused Language Model and FICO® Focused Sequence Model set global standards for Responsible AI, delivering measurable enterprise value

Operationalizing Responsible AI Standards: Why a Platform Approach Matters

A unified decisioning platform enforces development standards to ensure AI systems are built responsibly from the ground up

Survey: What Makes a Great Customer Experience?

A new FICO survey on customer experience found that 9 in 10 people globally believe that customer experience is as important as a bank’s products

Bank Primacy: Survey Reveals Secrets to Customer Loyalty

FICO's global survey finds that 90% of customers have a primary bank provider, but over a third would switch to get a better offer or customer experience

How to Build Credit Risk Models Using AI and Machine Learning

Which works better for building credit risk models: using AI and machine learning or using traditional scorecards?

Combining Machine Learning with Credit Risk Scorecards

Here's how to get the full power of machine learning without losing the transparency that’s important from credit risk scorecards

Worried about Gen AI Hallucinations? Using Focused Language Models is an Imaginative—and Proven—Solution

GenAI hallucinations are primarily caused by the ways that large language models (LLMs) are built

Next Best Actions / Next Best Offers – Four Pointers to Success

Next Best Actions / Next Best Offers balance the customer's interests and needs with your organization's business objectives, using mathematical optimization

Reflections on Innovation: 101 AI and Software Patents Granted

We have built a data science organization that prizes creativity and operationalizes innovation for demonstrable business benefit and positive customer impact

Artificial Intelligence Explained: What Is Ethical AI?

Ethical AI means digging into what machine learning models are learning – which is a complex task

Determining the Next Best Action to Grow Customer Relationships

Next best action strategies and technology balance growth and risk for banks, while advancing customer relationships

2025 Predictions for AI and GenAI: The Golden Age of AI – and How to Keep the Goose Golden

As companies drive breakthrough results with AI in 2025, operationalization and trust are attainable imperatives

2025 Bank Policy Predictions: Another Swing of the Political Pendulum

Stay ahead in 2025 with timely analysis on banking policy predictions and strategic insights for regulatory compliance professionals

How to Use Blockchain to Build Responsible AI: An Award-Winning Approach

FICO’s use of blockchain to develop artificial intelligence is recognized in awards from Global Finance and the Banking Tech Awards

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Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.