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PepsiCo Uses FICO Optimization to Orchestrate Daily Production, Align Staffing and Accelerate New ideas

Discover how Pepsico unlocks speed, accuracy, and agility in every decision with FICO Xpress optimization

FICO Statement: GSE Credit Score Recommendations

Transparency into this credit score evaluation is essential to maintaining trust and confidence across the mortgage industry.

FICO 2026: Analytics and AI Continue to Reshape Financial Services

Four trends will transform how financial decisions get made in real time

How to Win Banking Primacy with Composability + Hyper-Personalization

Becoming the principal bank for your customers demands hyper-personalized decisions and a customer-centric approach, powered by composability

What Is Customer Acquisition? How to Create a Great Customer Acquisition Strategy

Customer acquisition is a strategic process to attract and convert the right buyers into paying customers, and has specific requirements in financial services

Six Critical Innovations Transforming Digital Customer Engagement

AI-powered communication solutions are redefining how enterprises connect with customers at scale

Simulation and Optimization: Unlocking Better Decisions

Simulation and optimization are two different technology approaches that can dramatically improve the results of your decision strategies and improve customer centricity

Survey: What Makes a Great Customer Experience?

A new FICO survey on customer experience found that 9 in 10 people globally believe that customer experience is as important as a bank’s products

Four Ways Intelligent Decisioning Speeds Auto Financing Approvals

New ways of managing auto finance decisions lead to faster loan approvals, better customer matching, fraud prevention, and cost reduction

Bank Primacy: Survey Reveals Secrets to Customer Loyalty

FICO's global survey finds that 90% of customers have a primary bank provider, but over a third would switch to get a better offer or customer experience

Statement on FHFA’s Interim Lender Choice Policy, announced Tuesday July 15th:

The Federal Housing Finance Agency’s interim “lender choice” policy introduces a dangerous precedent that increases adverse selection risk that will raise prices for consumers. 

FICO® Score 10T Decisively Beats VantageScore 4.0 on Predictability

An analysis by FICO data scientists has found that FICO Score 10T significantly outperforms VantageScore 4.0 in mortgage origination predictive power. 

FICO Issues Statement on Changes to Mortgage Credit Score Updates

How to Manage the Rise in Credit Delinquencies

Skyrocketing delinquencies in the US and other markets pose a threat that demands the use of decisioning-as-a-service

Next Best Actions / Next Best Offers – Four Pointers to Success

Next Best Actions / Next Best Offers balance the customer's interests and needs with your organization's business objectives, using mathematical optimization

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