A new FICO survey on customer experience found that 9 in 10 people globally believe that customer experience is as important as a bank’s products

FICO's global survey finds that 90% of customers have a primary bank provider, but over a third would switch to get a better offer or customer experience

Next Best Actions / Next Best Offers balance the customer's interests and needs with your organization's business objectives, using mathematical optimization

Next best action strategies and technology balance growth and risk for banks, while advancing customer relationships

After 65 Years, FICO (still) innovates and leads with our software solutions.

The pitch for overdraft alternatives.

A conversation with David Pommerehn, Consumer Bankers Association (CBA)

How FICO works with telecommunication providers to drive smarter, more personal customer decisions and offers.

Thoughts on personal loans, consolidations and the auto industry.

How FICO works with lenders to improve the automotive lending experience

What benefit delivers “bites” with prospects and customers?

There are many possibilities for deposit promotions that provide multiple levers to deliver differentiated value for the customer and benefits for the bank.

Banks spend too much time trying to predict things, rather than mapping out how their people, processes, and technology will need to change if they are successful.